SOAPERB is part of the Stefanidis Alexandros Private Company, Viktoros Ougko 4, 54625, Thessaloniki, Greece. In the following Terms of Use, “SOAPERB”, “us”, “we” or “our” means Stefanidis Alexandros Private Company, Viktoros Ougko 4, 54625.
By using our site, you agree to the following Terms of Use.
All the texts, images, icons and illustrations displayed on our site are either the property of, or used with permission by Stefanidis Alexandros Private Company. The use of content, including images, by you, or anyone else authorised by you, is prohibited unless specifically permitted by Stefanidis Alexandros Private Company.
Any personal data you transmit to our site by email or otherwise, will be used by Stefanidis Alexandros Private Company in accordance with the privacy policy of the site.
The content of our site is for your general information and use only. It is subject to change without notice.
While we endeavour to include accurate and up to date information in the site, it makes no warranties or representations as to its accuracy. Stefanidis Alexandros Private Company assumes no liability or responsibility for any errors or omissions in the content of the site.
Reservation of Rights
SOAPERB reserves the right to modify unilaterally and without notice, whenever it deems appropriate, the structure and design of the website as well as modify or eliminate services, contents and conditions of access and / or use of the website.
SOAPERB reserves the right to interrupt, suspend or terminate the service of the website or any of the services included.
Exclusion of Guarantees & Responsibility
SOAPERB does not offer any warranty and it is not liable under any circumstances for damages of any kind that may be due to:
- The lack of availability, maintenance and effective operation of the website and / or its services or contents.
- The lack of usefulness, suitability or validity of the website and / or its services or contents to satisfy needs, activities or specific results or expectations of users.
- The existence of viruses, malicious or harmful programs in the contents.
- The illicit, negligent, fraudulent or contrary to these General Conditions, good faith, generally accepted uses or public order, the website, its services or contents by the user.
- Failure by third parties of their obligations or commitments in relation to the services provided to users through the website.
- The reproduced photographs and texts presenting the products offered are merely informative
- Subject to the provisions of the preceding paragraphs, the responsibility of SOAPERB under these terms will not exceed an amount equal to amounts paid after the transaction is in the origin of such liability, whatever the cause or form of action in question.
- SOAPERB cannot be held liable for breach of contract concluded in case of shortage of stock or unavailability of the product, due to force majeure, business disruption or total or partial strike, particularly of postal services and transportation or communications, flood or fire. The provisions of this clause will not affect your statutory rights as a consumer, nor your right to withdraw the contract.
- In case of dispute, the customer will be directed, first, to SOAPERB to reach an amicable resolution.
Purchases
If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected.
Availability, Errors and Inaccuracies
We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other websites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Contests, Sweepstakes and Promotions
Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through the Service may be governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.
Links to other websites
Our Service may contain links to third-party websites or services that are not owned or controlled by SOAPERB.
SOAPERB has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that SOAPERB shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
Intellectual Property
The text, images, logos, trademarks, sounds, animations, videos, source code and other content included in this website are property of SOAPERB, and if it has the right to use and exploit them, and this regard are governed works protected by the law of intellectual property in force.
Any transmission, distribution, reproduction or storage, total or partial, made for profit or commercial content stored on this website purpose is expressly prohibited, unless prior written permission of the rights holder.
For the purpose of preserving any intellectual or industrial property of SOAPERB, the user undertakes to respect all rights to the content, information and services from or through the website, generally refraining copy, distribute, reproduce or in any way communicate the same to third parties, without specific written authorization of SOAPERB.
Access to this website does not give you any rights or ownership over the intellectual and industrial property in corporate items.
Payment Methods
Payment via Debit or Credit Card
All payments made using a credit or debit card are processed through Vivawallet, a fully certified service, compliant with safety standards.
PayPal
All payments using Paypal are processed directly without communicating any financial data.
Bank Deposit
If you choose the bank deposit, you will need to deposit the total amount into the account below. Please write your order ID number in the comments. Your order will be processed, as soon as we receive confirmation of your deposit. All extra bank charges born by the customer.
| Bank | IBAN | Beneficiary | SWIFT-BIC |
|---|---|---|---|
| PIRAEUS BANK | GR7501722310005231110064462 | STELLA GRAMMATIKOPOULOU | PIRBGRAA |
| ETHNIKI BANK | GR5201108800000088000330303 | STELLA GRAMMATIKOPOULOU | ETHNGRAA |
| ALPHA BANK | GR2301404790479002310029640 | STELLA GRAMMATIKOPOULOU | CRBAGRAA |
Taxes
All prices quoted include VAT.
Shipping Information
All orders are processed within approximately 1 -3 working days after receipt of payment, depending on the availability of the products. Orders placed in the weekend or holidays will be processed on business hours. Orders placed after 2 p.m. will be managed the next business day.
| Destination | Courier Service |
|---|---|
| Greece | Geniki Taxydromiki |
| European Union | DHL |
| Worldwide | DHL |
Free shipping within Greece is provided for orders over 40€.
Free shipping within EU is provided for orders over 150€.
All above values include VAT and the company reserves the right at any time to change them without prior notice.
All applicable import duties, clearance fees, brokerage fees, local sales taxes or other additional charges are sole responsibility of the customer. Local customs practices may require the provision of additional information to clear your order. These rules vary by country and it is the local government that determines duty and customs charges. You may contact your local customs office for additional information.
For any problem regarding the shipment of your order, you can contact by sending an email at info@soaperbsoaps.com.
Return Information
We only accept returns for reasons of a defective or damaged product, not due to a change of mind. This is due to the environmental impact of reverse shipping & sanitary reasons. We ask that our customers use what they have, buy what they need & ask questions before placing orders. We strongly encourage you to read our product descriptions, ingredients & care instructions thoroughly & to make well-educated purchasing decisions. If you have any questions, please email us prior to purchasing. We’re here to help & advise!
Naturally, we still want you to be happy & pleased about your purchase, so if you have an issue, please email info@soaperbsoaps.com. All requests will be handled on a case-by-case basis.
We do not accept returns of sale items.
Order Cancellation
If an online order has already been processed, then cancelling the order will not be possible.
If you wish to cancel your order completely, you must contact us within 24 hours by email. The order can only be cancelled if it has not yet been shipped. If the order has been shipped, then the order will stand & cannot be cancelled, and no refund will be issued.
SOAPERB reserves the right not to ship & to cancel an order for any reason.
Privacy Policy
You can visit our site, soaperbsoaps.com, completely anonymously. We may collect data when you subscribe on our site through newsletters or register forms or when you complete a purchase.
We use your information for a variety of reasons, such as:
- To ensure that our website’s content is presented as effectively as possible for you
- For research and analysis purposes
- To notify you about changes to our products and services
- To inform you about new products, promotions, competitions
We maintain the appropriate technical and organisational measures to protect your personal data we collect either through our website or by any other means against unauthorised access or the loss, destruction, leakage, and alteration of personal data. Among other things, we comply with this Privacy Policy and all employees in our company or external partners are bound by the relevant confidentiality and data protection clauses.
We do not disclose any credit card information to any third parties. We do not sell the contact details of our customers to third parties. We share customers’ information only when necessary, such as transport companies or payment control services or Cybercrime Unit, if requested.
The website contains links to other websites. We are not responsible for the privacy policies or practices of third-party websites and we encourage you to read their privacy policies.
We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon their posting on the site. If we make material changes to this policy, we will notify you here that it has been updated.
To make this site work properly, we use cookies. Cookies enable the website to remember your actions and preferences over a period of time, so you don’t have to keep re-entering them whenever you come back to the site. Cookies are commonly used in order to make websites work more efficiently, as well as to provide information to the owners of the site.
By using our site, you agree to our Cookies Policy.
