Shipping Information
All orders are processed within approximately 1 -3 working days after receipt of payment, depending on the availability of the products. Orders placed in the weekend or holidays will be processed on business hours. Orders placed after 2 p.m. will be managed the next business day.
| Destination | Courier Service |
|---|---|
| Greece | Geniki Taxydromiki |
| European Union | DHL |
| Worldwide | DHL |
All applicable import duties, clearance fees, brokerage fees, local sales taxes or other additional charges are sole responsibility of the customer. Local customs practices may require the provision of additional information to clear your order. These rules vary by country and it is the local government that determines duty and customs charges. You may contact your local customs office for additional information.
For any problem regarding the shipment of your order, you can contact by sending an email at info@soaperbsoaps.com.
Return Information
We only accept returns for reasons of a defective or damaged product, not due to a change of mind. This is due to the environmental impact of reverse shipping & sanitary reasons. We ask that our customers use what they have, buy what they need & ask questions before placing orders. We strongly encourage you to read our product descriptions, ingredients & care instructions thoroughly & to make well-educated purchasing decisions. If you have any questions, please email us prior to purchasing. We’re here to help & advise!
Naturally, we still want you to be happy & pleased about your purchase, so if you have an issue, please email info@soaperbsoaps.com. All requests will be handled on a case-by-case basis.
We do not accept returns of sale items.
